Hi Melissa,
Sorry it has taken so long to get back to you regarding our trip to Fiji. Just getting back into the swing of things.
We had such an amazing time on our honeymoon. Namale was such an amazing place and the people were so genuine and warm. Everything about our trip was perfect. We were not ready to leave and could not have had a more memorable experience. The food was fantastic and the diving some of the best I have done.
Thank you for our helping us to find the perfect destination for our honeymoon. It was such a great experience we will definately call you to help us plan our next vacation. We plan on taking an exotic trip once a year at least and I have complete faith in your ability to get us the best deal with a fantastic destination.
We will definately make it back to Namale, can't imagine staying anywhere else the next time we are in Fiji.
Vinaka and best regards,
Renee and Jessy

Hi Vanessa,
Just getting back into the swing here. Sorry we didn't get to meet up in Maui. Next thing we knew we were on a plane coming home! :( It went by so fast but we had a wonderful time! Everything was just perfect. Thanks again for sending us your gift. It was very sweet! It came in handy when we drove up Haleakala. :) And the Four Seasons, we are definitely spoiled now. Nowhere else we go will ever compare! It was absolutely breathtaking & wonderful. Well thanks again for all you did for us. We had a wonderful trip. You are definitely an asset to McCoy. P.S. How are your babies?
Susan & Peter S. (Maspeth, NY)

Aloha Mimi,
We are staying at the Castle Kamaole Sands condo resort and can't wait. I got your message about the crab cakes...If it's not too late to change to the crab cakes instead of the veggy spring rolls for me (Lisa) I would like to do that. Thanks for all your help. You are wonderful! I never expected such a personal touch as you have given to us. If and when we book more stuff I will give you a call/email.
Mahalo,
Lisa and Jim R. (Sherman Oaks, CA)

Hi Sue,
We had a great time on our honeymoon. we loved both the Hyatt and the Four Seasons (although, I thought we had upgraded to a partial ocean view at the 4 seasons but we couldn't really see the ocean from our room). Our view at the Hyatt was fantastic so that made it all the more wonderful (we ended up upgrading to an ocean view room). Maui was great but we really loved Kauai. The whole trip was fabulous. Thanks so much for all of your help and your well wishes.
Darlene D. (Brookline, MA)

Hi Sue,
Had a wonderful trip to Fiji. Matamanoa was okay, Namena was special. Not for everyone, but for divers and those who want privacy or serenity or something unique, this is the place. The Moody's are part of the adventure. What these people have created is a genuine wonder. The coral was better at Matamanoa, the marine life better at Namena.
Thanks for all your work in putting this together. Hope we can do business again. Stay well...
Dave H. (Crockett, CA)

Hi Hiapo,
I cannot tell you how fabulous it was. We will never be the same and we both said we are willing to give up other trips we usually take to put money aside for Wakaya. We loved the r1 button on our phone, we called it the "can't say no to anything" button and they never did. Did I tell you we both needed a nurse at separate times, she came immediately Greg had a bad sore throat and ear thing and she gave him some meds. He was great in a day. And then, the only bummer was I am really susceptible to mosquito bites and although I took EVERY precaution, lived with Off on my body, all screens closed, bug candles always going...I ended up with about 15 big bites and had an allergic reaction (they were huge and swollen), nurse came, she calls a doctor and 15 minutes later I get an injection for 'toxin and nausea" , a special cream, and a load of antibiotics to take. By the next day I was 90% better, but they called to check on me for the next two days. I am talking unbelievable, we asked what do we owe you? Guess what, nothing of course, I mean come on where are you going to get that? Just like you said, my clothes were ironed and cleaned (Greg's too) at any given moment, fresh champagne, cheese platters, fruit platters, we didn't even have to ASK. OK the picnic, we went our 2nd day and had such a blast we went 3 times during the 8 days we were there, it was incredible like you said. The food was out of this world! For Greg's birthday they went all out, had the table all decorated, all the musicians, the meal I ordered for him (steak) a special cake and treated him like a king. I had a crush on the dive master, he held my hand on all the scary dives, he has been there 8-10 years and was awesome!

Greg and I made true friends. We were even invited to their little village to go to church on Mother's Day, and went with the local people and they honored ME during the service (as a mother) , when we left, even people that had the day off came over to sing and send us off, I can go on and on but you get the picture. His vacation (the golf pro Charlie) was supposed to start 2 days before were leaving and he STAYED because he had so much fun with Greg. He holds the course record and Greg tied it. I just can't say enough. We left Greg's golf clubs, gave them shirts and hats "Cleveland' and Greg is sending over a few new sets for their club as a gift (value of about $5,000) but hey he is president of the company, so no biggy.
Anyway, Greg told me over and over that he has never had a better time in his life and that every dollar was well worth it and that I made every right decision (especially the flight part), he said that was perfect not flying for 25 hours. We also got in first class not business, BOTH FLIGHTS! I don't know maybe we had it coming, we have had a really bad year up until then.
So Vinaka to you (I think that is how it is spelled). I will get back to you regarding Sept. they said it was wide open and we will need a few more weeks to figure it out, but will definitely book it all through you.
Thanks for the trip of a life time,
Linda H. (Newport Beach, CA)

Hiapo,
I (we) would like to thank you for the outstanding job you did in handling the arrangements for our trip to Hawaii. The Sheraton you recommended on the Big Island was awesome! It was just reopened after a long renovation, and the hotel staff, the facilities and the room were above our expectations. The apartment at the Kaanapali Alii on Maui was also outstanding. We had a corner room with a morning view of the sunrise over the mountains/golf course from one set of windows and an evening view of the sunsets over the ocean for our lanai. The staff at the Kaanapali Alii and the facilities were superb. Auto arrangements were as we had requested (i.e. NO SURPRISES!!). Also, a thank you to Misty who assisted us in booking events. Her knowledge and willingness to help were greatly appreciated.
Thanks again,
Sheldon R. et al (Mt. Pleasant, SC)

Hi Joanne,
We absolutely loved the Gallery Hotel Art in Florence. It had a nice spacious bathroom, comfortable beds, good working central a/c that we could control, perfect for the picky American traveler :-)
The Savoia and Jolanda was a wonderful location, just about two min walk from St. Mark's Square. Nice comfortable hotel room, but the main A/C wasn't turned on. Apparently they can only have heat or a/c, so we had to open the windows. We were a little peeved since they advertised A/C. I was also sick w/ a terrible cold at the beginning of the trip so the night air wasn't helpful. But, that's just me wanting my American comforts :-D The last hotel Capo d'Africa was nice.

If we were to do a trip again, I think we would definitely stay in Gallery Hotel Art again. In Florence, everything is spread out and you walk everywhere. I think everywhere we went was within a 15 min walk so not too bad. Walking w/ luggage all the way was really tiring tho - so I'd suggest a taxi. . For the price, we might try to find an equally convenient hotel in the same area in Venice that keeps their A/C on all the time for guests. At least I know what questions to ask next time.
Same about the Rome hotel. I'd like to be closer to Plaza Venetia. That seemed to be the central location to get to all the different plazas. We did a lot of walking, some subway and bus riding in Rome, and I think it would be easier to stay in the middle of town. Can you tell it was a bit of a culture shock :-D ?
Thanks for all the help! We will definitely call you again in the future.
Whitney K. (Richardson, TX)

Hi Sue,
Sorry it's taken so long to get back with you. I/we have been working non-stop since we got back. I will send a longer email back when I get a free moment. We had a fantastic time. The kids won't stop taking about the Cousteau resort. And the kicker was a week after we got home the Discovery Channel HD had a special about the best 5 Honeymoon places in the world and the Cousteau Resort was highlighted as one of those place (Vesi, Simi and the medicine man nuemiaia (sp) were shown). Pretty neat, unfornunately we didn't have time to video tape the episode. I'll select a few good pictures and send them shortly.
Jim, Chanda, Lexi, Jason, Ryan S. (Anaheim Hills, CA)

Aloha Julie,
The arrangements for our airfare, hotel, and jeep were excellent. Your arrangements made our honeymoon effortless and enjoyable!
Mahalo,
Rachel D. (N.Miami, FL)

Lori,
We had a great time in Fiji! For us Fiji and Dive Kadavu were exactly what we were looking for, great diving and a comfortable place. The hospitality and the food was excellent. Apparently the cook is relatively new...he did a great job.
I think Dive Kadavu is a good blend of 'real' Fiji yet still clean and comfortable. I believe spending more money at a different resort would have bought us more modern (better?) accommodations, however we would have lost the natural feel of Dive Kadavu. I'll pass on the 'manicured' areas and go for something more local every time. That's my opinion, having only seen the Island of Kadavu, Dive Kadavu, and a small portion of Nadi, what do you think?

Your and McCoy Travel's service were top notch from the start. Great recommendations and options when we were researching the vacation and excellent support once we made a decision and reservations. The information packet that came with the airline tickets is a nice touch. We would (and will) recommend Fiji and Dive Kadavu, as well as McCoy Travel's services to anyone looking for a friendly and professional travel agency.
Vinaka,
Steve and Nicole C. (Honolulu, HI)

Dear McCoy Travel,
I am so pleased with my experience with Ron Weissman. He was very quick to respond to our needs and found us a great condo at an excellent price. Many thanks!!
Fabian K. (Colorado)

Aloha McCoy Travel,
We had a wonderful vacation in Hawaii. The Perillo Tour was very nice and we met alot of fun friends. Hiapo was very patient and helpful with reservations and your staff was always ready to assist.
Mahalo,
Don & Helen M. (Lake George, NY)

Hi Melissa,
I just want to say our experience on our honeymoon in Tahiti was amazing. My wife and I would like to thank Joanne for helping us pick the islands and for her great ideas and suggestions. It was a unforgettable trip, so good I actually called her from Tahaa to thank her and tell her how right she was about the private beach bungalows. I would like to say thank you to all at McCoy Custom Travel for making you honeymoon perfect and so good we will be contacting you soon for our next trip to somewhere in the south pacific.
Thank you
Bill and Rachelle S. (Carlstad, NJ)

Happy Family, Vancouver BC at Fiji Island Resort from Dec 2004.

Mark,
I'm ready to go on my honeymoon! I really wanted to thank you for answering all of our numerous questions over the
last week - your responsiveness, attention to detail and overall level of service has been impeccable. I look forward to this trip, and with working with you again on future trips to the region.
Faiz K. (Bardonia, NY)

Sue,
Thanks so much for everything. You have definitely sold me on travel agents - I don't think I would have been able to look forward to as nice of a trip without you. I'll be sure to send you a picture when we get back.
Jason H. (Beaverton, OR)

Mark,
We had a Wonderful time in Maui! The Hyatt Regency was an amazing resort and fulfilled all of our expectations. Their pool was amazing! Maui also had the best shopping, Whaler's Village is a must and Lahaina has such a large variety of shopping and restaurants I would recommend anyone to go to Maui for their honeymoon or for a romantic get away. Mccoy Travel was extremely helpful in making sure that they did their best to make sure our vacation was perfect! I will definitely book my next vacation thru them! Mark, thank you for all of your help and all that you have done for us. Also, thank you for our strawberries & champagne upon our arrival! Talk to you soon!
Mahalo,
Kelli S. (Chesterland, OH)

Hi Vanessa,
Just wanted to share with you the GREAT time my husband and I had in Maui, he is ready to join Hawai'i 5-0 (police)...the scenery was beautiful and we just enjoyed ourselves to the fulliest...I want to say thank you for searching for great prices and now I need your help again. Not sure if it's to soon, but I am looking for a group cruise package form next year around April 2006 for 7 day cruise to the Bahamas, Cozumel, Cayman Islands...let me if you search now or if we have to do it later in the year...thanks again...
Mrs. Shantyle A. (New Orleans, LA)

Hi Lori,
Thank you so much for preparing this trip for us. It was definitely a "once-in-a-lifetime" trip. Well, hopefully not if we plan to go back in 3 years :) We had an absolutely spectacular time and the entire experience entirely exceeded our expectations. The resort, the staff, the accommodations, the travel. It was all so well organized, friendly, beautiful, etc. The small dudes did relatively well. Grady has a bit of separation anxiety so he had a little bit of a rough go, but in general really enjoyed the nannies and all of the attention that he got from them. He did eventually thrive with them and they were so kind to him. Charlie loved the whole experience and couldn't get enough of the beach, pool, etc. I feel that the resort is such a unique place and we felt so fortunate to have been able to enjoy it. Dale and I fully relaxed (after the first day or so of getting used to being without our kids) and loved the long wonderful meals, the snorkeling, the sailing, the pool, the tennis courts, the extremely courteous staff...all of it. I really couldn't have asked for anything more. We are excited to return in 3 years when the boys are a bit older and can truly appreciate the wonders of the island. It will be something that we will greatly look forward to. Thanks again for all of your help on this. We'll be in touch.
Warm regards,
Amy H. (Steamboat Springs, CO)

Hi Wendi,
The trip was great. Since we had people staying in Lahaina and some in Kihei, staying at Sugar Beach was perfect. Plus being on the beach was a real treat for my born and raised mountain kids. They loved playing in the ocean and being close the condo made it a lot easier. For any one with children the Hyatt Luau was great. They are still talking about the fire dancer. It was a wonderful trip, thank you so much for all you help. Knowing that I didn’t have to arrange any of it, made my life easier. I will be traveling to the big island, to visit my daughter that is living there, so I will be in contact with you in the future.
Thanks again,
Susie M. (Hailey, ID)

Bula Lori,
Fiji was the best vacation ever. The Outrigger Lagoon was very nice although not as intimate as Cousteau Resort . The white water rafting trip on the main island was amazing. Cousteau is in a league all its own. From the minute we arrived we knew this place was very special. The staff was unbelievably friendly,and by the time we left it was hard to say goodbye. The diving was terrific, the best we have done. The dive staff was absolutely first class. We will be returning and hopefully to perform dentistry in the clinic as the people in Fiji are in desperate need for dental services. Every bit of this trip went like clockwork and no one could come up with a way to improve it. We will be recommending you to our friends. Thanks again.
Sincerely, Mark, Debby, and Justin G. (Washington, MO)

Hi Mark,
My friend I have been meaning to e-mail you since we got back from our honeymoon to tell you how much we enjoyed our trip and I apologize for not writing any sooner. The funny thing is that Carla and myself are in Helsinki Finland (Far cry from Fiji and a bit colder hear). Carla is on business and flew in to do a little sightseeing for a week then we are off
to Stockholm for the weekend. Talk about one extreme to another! So we will be dreaming about Fiji during our 35 degrees sightseeing weather.

So here are few comments you can use for those new honeymooners booking trips. The Royal Davui was awesome Mark. The Villas were incredible, the service was impeccable, the snorkeling and diving was fantastic, and the staff was wonderful. The food is a story in itself. Three coarse meals for lunch and dinner that were selected and prepared by a chef each day. Each meal had three choices to choose from with the seafood being the best with also a lamb or chicken choice for the times
you wanted to try something different. I decided to get dive certified while I was there because the best dive sights in Fiji were located 20-30 minutes from the resort. I would recommend this place to anyone interested in getting dive certified because it was inexpensive and you enjoy 4 open water dives that were required for certification, with a private instructor. And for those folks not interested in diving, there is a coral reef that surrounds the island loaded with all sorts of fish, soft coral, fans, sea clams, reef sharks.

I would recommend the Royal Davui to any couple planning a honeymoon or to any couple wishing to enjoy each other in one of the most secluded romantic spots in the world.

At Qamea, the Deluxe villas were very nice. Luckily we got the one on the end (thank you very much Mark) and the villa was right on the beach. The plunge pool was more like a swimming pool and the outdoor shower was huge. The island is gorgeous, the massages were heavenly, and the deluxe villas were huge. We hope you are doing well together and I look forward to keeping in touch with you. If anyone ever needs a Royal Davui recommendation just let me know and I will be happy to talk with them.
God Speed Bro,
Michael and Carla T. (Broomfield, CO)

Bula Lori,
In Bonnie's words -- and she's the expert having spent over two years in the south pacific, including several months in Fiji, "The resort exceeded all expectations." She already knew about the genuine cheerfulness, warmth and friendliness of Fiji people. The rest of us all had a chance to enjoy that first-hand. The nanny service gave my three married children a wonderful and rare opportunity to enjoy a long holiday as couples, yet still have their children present.
My Aussie grandchildren learned to snorkle -- Taylor wriggled with excitement at sight of his first fish, and all the babies quickly became water babies. Jenny came in second in the crab race. The private island picnic was a highlight for all of us. The champagne was a thoughtful touch. The weather couldn't have been nicer, the water couldn't have been more comfortable to play in, the staff couldn't have been more hospitable. Serenity was always available if we wanted it. The good condition of the reef in front of the resort -- and the diversity of its marine life -- was a special treat and a pleasant surprise. The bures were perfect accommodations. The resort's intimacy was captivating.
All airline service you reserved for us was superb. Although some family members were a bit skittish about the intra island flights, that's the kind of flying I particularly enjoy. Air Pacific showed us again how much more efficient (than U.S. airlines) many of the foreign airlines (like Qantas) are. They weren't carrying a full passenger load, so most of us were able to stretch out on 3 seats and get some real sleep on the overnight flights.
One thing though. Sure wish you could have done something about that rogue blizzard (2-3 ft of heavy spring snow) that hit Denver the day we were supposed to return. DIA shut down, and 8 of us had to hole up in LA for 54 hours until we could get confirmed seats home.
Mostly I basked in my family's happiness. Thank you for making it possible. We are already planning for a return, probably in three years to co-celebrate a 75th birthday (mine) a 50th and a 40th birthday (my two sons). Please forward this on to Melissa, so she too can be included in my heartfelt thanks. Until 2008...

Dee H. (Steamboat Springs, CO)

Julie,
I am happy to let you know that our trip to Maui was more wonderful than we had expected. Our flights went smoothly, our room was very nice, with a sweeping view of the ocean. We enjoyed breakfast on the balcony while watching the whales play each morning. The rental car arrangements were in place with the model we requested.
We had such a marvelous time that we are planning a return trip for our 25th anniversary in 2010. We hope to bring our children and grandchildren. We would not hesitate to make future arrangements with your company, or refer someone to you.Thanks again for a vacation unlike any we had experienced.
Jim & Lori D. (Couer D' Alene, ID)

Hi Vanessa,
I wanted to thank you for the wonderful gift basket! We are extremely happy with our trip and I also want to thank you for making our honeymoon perfect! We will definitely be contacting you the next time we go to Hawaii!
Thanks again,
Stacy B. (Oceanside, Ca)

Ron,
I just wanted to let you know the trip was great and to thank you. We had no problems with rooms or bookings. It was a nice variety and a reasonable price. Thanks for pulling it together on such short notice. Including Maui was good advice. We would be happy to recommend you any time. By the way, we got the recommendation from the Hawaii for dummies book.
Terry & George M. (Northboro, MA)

Dear Sue,
Wanted to share this picture with you and let you know how much we appreciated all of your help with our trip. We had a great time enjoying all of the amenities at the Hyatt, especially the breakfast buffet at Swan Court. As you told us before the trip, the buffet was terrific and the breakfast coupons worked out great! We managed to fit in a luau, whale watching, snorkeling and lots of pool play. The Hyatt pool was really a highlight for the kids. We enjoyed meeting you and we look forward to working with you on future trips.
Mahalo,
Carol W. & family (Sonoma, CA)

Dear Vanessa,
Kindly forward to me your recommendations as to what are the places of entertainment for dining and dances or night club shows/performances that are enjoyable, as I have a couple that plan to celebrate their wedding anniversary there.
You have been of excellent assistance to me and I sincerely extend my appreciation for all that. Should you ever decide to visit our country Kuala Lumpur, Malaysia, please do not hesitate to let me know and I shall offer my services and perhaps be your tourist guide for a day (complimentary) Once again, thanks and warm regards
Kathy H. (Malaysia)

Vanessa,
Just as I told you during out telephone conversation, our first cruise experience was absolutely incredible and the most relaxing vacation we have ever taken. Sure there are always some minor areas which could be improved like the shows but, our overall trip we would rate a 12 on a scale of 1 to 10. Most notable:

1. Cabin Location - Lido 307 deck had a completely private balcony because we were the top cabin deck, which meant no one could look down on your balcony.

2. Pizza Bar - Some of the best pizza we have ever had, and it only had pepperoni as a topping.

3. Cabin Size - I forgot to mention that our cabin size was more than adequate with plenty of closet space. Our cabin steward (Randy A.) was super and accommodated everything we requested.

4. Desert Rose Restaurant - We love Filet Mignon and have traveled to many place having spent a career in the military, but we must rate this steak as one of the best that we have had.

5. I know that this was out first cruise experience, so we also realize that we have no comparisons. But, if it gets better than our first cruise.......here we come!!

Ted & Laura B. (Fairview Heights, IL)

Lori,
Kathy and I were discussing the service we have gotten from you. We are both in agreement that in the dictionary it would have your picture next to customer service. I have been a manager of a work group that provides customer service for 41 years. You could provide training for many of these groups for how customer service "IS" that is like this "IS" customer service.
Thank You
Mikey and Kathy P. (Albuquerque, NM)

Dear Melissa,
We had an amazing time in Bora Bora! Hiapo was great, he answered every question we had and made our honeymoon unforgettable! I will not hesitate to tell everyone about McCoy Custom Travel!
Mauruuru
Walker and Kellie V. (Course Gold, CA)

Hi Ron,
Our trip to Maui was amazing! The entire family loved it. We received all our paperwork the next day from booking. We then spent the weekend packing and departed on Tuesday morning. The flight was with Sky Service (Delta) the plane was roomy with leather seats so quite comfortable. Our kids are too small to see the airplane TV screens so luckily we had purchased a portable DVD before we left so they too could be entertained on the flight.
All our reservations were ready for us at the rental car and of course when we arrived at the Resort. Ron, we loved the Napili Kai Beach Resort! We couldn't have picked a better location or room. The room was extremely clean and the resort beautiful. The 1 bedroom suite fit us perfectly.
In the 7 days we had which 2 were really travel days we took in as much as we could. Whale Watching tour and the Luau at the Hyatt - we loved it! The Aquarium... The road to Hana and what time we had left we lived on the beach and my husband snorkeled.
Our only disappointment was that we had to leave. We returned to Calgary -9 and snowing so we all wanted to jump back on the plane. We will definitely return to Hawaii. It really is a paradise, the energy and feeling when we were there was incredible. We haven't traveled alot out of country since we started having kids and this year we have got the travel bug again. Our trip to Hawaii has only increased that desire for travel for us and our kids. We will definitely contact you for assistance on future travels. Thank you for all you help. Considering what short notice we had to book our trip it was perfect and your assistance in booking the resort and car is so appreciated. Also, thanks for the update emails from McCoy Travel. I have filled out the information to receive updates on places we are interested in traveling to.

Talk to you soon,
Tara G. (Calgary, Alberta)

Melissa,
I love your e-mails! We were fortunate to use your business (Sue) for our trip to Maui a couple of years ago and I have so enjoyed your e-mails! Happy Birthday to you and your pal-Have wonderful travels and be sure to share your Tuscan experience with us. Thank you again-and I really hope to visit your gardens one day.....
Sincerely,
Jennifer M. (Gilbert, AZ)

Melissa,

Just got back, everything was awesome as expected. Hiapo really helped us out, and I would absolutely recommend him to anybody I knew planning on going to Fiji. Tokoriki was absolutely beautiful. My only regret was that I had not called you sooner. If so I'm sure Hiapo could have done more for us (I would have loved to spend an extra day in Fiji).
Richard D. (Miami Lakes, FL)

Mark,
You were absolutely right about the hotels that you helped us choose - they were wonderful. We preferred the rooms at the Fairmont Kea Lani but preferred the service and atmosphere of the Kapalua Bay Hotel. However, they were both very nice hotels. Everything was so easy after booking our vacation with you! Sometimes you wonder, because you book so far in advance, whether or not your reservations will be accurate or even be there at all. Everything was flawless - it all went extremely smoothly. You were such a big help to us and you really cared about us from beginning to end. It was wonderful to deal with you and if we travel in the future, you will be our first contact! :)
Joey and Jason C. (East Quogue, NY)

Dear Melissa,
We couldn't have been more pleased. Vanessa worked with us wonderfully and she hit a home run. The accommodations, airlines, transportation, everything was outstanding. Because of no hassle with any of the planning, it was a family vacation that will be a grand memory forever. Thank you so much and we have found a great partner in Vanessa and your agency for future vacations.
Craig S. (Eagan, MN)

Hi there Mimi,
Just wanted to send you a BIG thank you for making sure we had a beautiful room in Hawaii!!!!! It was everything we hoped for and more...I was worried that the ocean view room wouldn't be good, but it was absolutely spectacular, and I am certain it was because you looked after us so well and made sure we had the best one available. We had R800 at the Rainbow Towers at the Hilton Hawaiian Village and it was ABSOLUTELY fantastic. It had a King bed, was quiet, and best of all had 2 huge balconies, one facing the beach and the other facing the lagoon and marina.
We didn't want to leave because we had such a fantastic time. We look forward to coming back as soon as we can.
Thanks again for all your help. Mahalo!!!! p.s. attached is a photo of our daughter Ireland on the beach at Waikiki
Brad, Michelle and Ireland E. (Harrington Park, Australia)

Dear Melissa,

I just want to express again how happy I was with my travel arrangements to the big island and Maui last year. Minerva made my arrangements. Sometimes I travel alone and it's very important to me that I not be penalized for traveling solo. Most travel these days is offered in packages based on double occupancy and a fixed itinerary, anything else comes with a ridiculous price tag and most agencies are just annoyed with and sometimes rude to customers requesting anything different. I will be sure to recommend you to my friends and you will certainly have my business again. Thank you for your consideration and specialty in custom travel.
Brenda P. (Edison, NJ)

THANKS! Melissa for the email on things to do in Maui, I truly appreciate it.
I want to do the helicopter tour ..so I will see what will work out. Have a good day. Also wanted to let you know Joanne is great!
Brenda P. (Pittsburgh, PA)

Hi Melissa,
Thank you for your note. My e-mail is not on many lists, but your notes are always interesting. Keep them coming. A few comments...
I've never been to Fiji, but my parents have. They have also been to Victoria Falls and numerous other beautiful places. But, on my advice, they took an expensive side trip to Foz de Iguazu during a trip to Buenos Aires (and Peru). They had to agree with me that this is perhaps the most beautiful place on the planet. A 100 foot tall waterfall that stretches for miles. Jungle. Toucans. Rainbows. Dozens of species of butterflies that will land on you as you are hiking. All a short flight from Bs. As. (one of the world's great cities) or Rio. One to put in YOUR itinerary!
Keep the notes coming! And happy travels!
Cheers,
Dan G. (Lexington, MA)

Melissa,
Thank you for your note. The information and pictures are great! We just wanted to take this time to let you know how
happy we have been working with Julie. We just booked our honeymoon with her and she has been the best!!! I look forward to working with her to finalize our plans and make any other travel plans your company can help
us with. I've already referred her to one of our friends and will continue doing so. Keep up the great work!!!
Kind Regards,
Cindy & Jeff A. (Sunrise, FL)

Now my family is talking about next year. My wife even said maybe we will go back next year. We are also considering a cruise in the Caribbean. I know you folks handle all of that, so you have got us as your customers. Wherever you are in the travel industry, Vanessa, we would like to work with you. Thank you again and we will be in touch in the near future (as you can tell, we like to do some long-range planning).
Mahalo,
Craig S. (Apple Valley, MN)

Jeff F. (New York, NY)

Bula Mike!
Thanks for the travel arrangements to Papageno Resort. Made for a very easy trip. Air New Zealand was awesome. Great service, great staff. We had a 2 hour delay from Nadi to LAX, they gave all passengers a $15 food coupon. Unheard of around here. A person could be stranded for hours, days, and never get an apology from the airlines. Anyways, I had a awesome time in Fiji and will return. Vinaka,
Becky K. (Reno, NV)

Michelle M. (Ft. Lauderdale, Florida)

We had a wonderful time in Maui. The weather was great, the Fairmont Kea Lani was great. We were even able to bypass the long line at Hertz with the “Custom Vacation card” you provided us. Everything was great! Overall, we would not have changed anything. And, we are ready to start planning another trip for next year (anytime February).
Thank you so much for making our experience in Maui great. We really appreciated you going the extra distance to get us into the Old Lahaina Luau. Thank you very much for what my wife keeps referring to as “the best vacation of her life”.
P.S. We are ready to start planning for next year, so any ideas you have would be greatly appreciated.
Sincerely,
Jack P. (Portland, OR)

Vanessa,
Just wanted to let you know that we loved our vacation. The Maui Prince was a great hotel, and the Hyatt was wonderful. Thank you so much for the fruit plate, it was a great surprise. I have referred a friend to you, her name is Heidi. She is going on her honeymoon in late March/early April, and we have talked her into going to Hawaii. I told her what great service you provided, and she is planning on calling you soon.

Thanks again,

Tania H. (Baltimore, MD)

Hi, Melissa,
All told, we had a very good trip. Australia and California were wonderful, but you are most interested in Fiji.
The services of your company were excellent. Everything worked out as it was supposed to. Mike did a great job.
We enjoyed Fiji very much. The dive lodge was small and neat, with a good beach, just as we like it. Bob and Rena, the owners, were good hosts, and the food was good. We liked the Fijians. The diving was generally good; the most other divers on the boat besides us was one, and usually we were alone! It was the off-season, and three other divers arrived the day we left. We had some great encounters with mantas, and a few of the dive sites were truly beautiful.
Here are a few pix. The sarong is required for a visit to the village.
Thanks for all your help.
Regards,
Mike and Anne G.

Hi Lori!
I'm sorry that it took us so long to send this "Thank you" note to you. We really appreciate all of your help. Fiji is a beautiful place and the resort was very peaceful! I think that we will go to Hawaii next time. We also received the refund from the resort (for our sick days). We attached a couple of photos of our vacation for you!
Thanks again Lori!
Tara & Rob D. (Glendale, AZ)